Top 5 Questions About Teledentistry


With the COVID-19 pandemic, oral care has become one of the most affected professions because of the use of aerosols in its practice.

As much as we have been ensuring safety with proper protocols in our office for many years, a teleconsultation is the best option in navigating these high-risk times.

If you feel you need to see your dentist, these five most common questions about teledentistry may help.


1. What is teledentistry?

Teledentistry is the use of telecommunications and information technology for dental care. It is under the umbrella of telehealth, and it allows dentists to remotely diagnose a patient and remediate any oral issues. 

Home-based telehealthcare has been around for a long time already but has recently gotten the spotlight because of the current mandates to stay at home and ensure safety for both patients and professionals.


2. How does a teledentistry visit work?

First, set a schedule with your dentist for a phone or video conference. While you and your dentist both stay safely in your own separate locations, an assessment is made. Aside from being asked questions, you may have to take photos or a video of your oral problem and send that to the dentist for evaluation.

From there, your dentist will be able to prescribe medication and proper care. He/She may also determine if your situation falls under a dental emergency where an in-clinic or hospital procedure is required.

Supervision, especially in orthodontics, will work very well with teledentistry. The dentist will be able to supervise and monitor the progress of teeth movement remotely.


3. What are dental emergencies?

Only during emergencies can dental professionals see a patient face-to-face for treatment.

According to the American Dental Association (ADA), the following are the dental emergencies that can be life-threatening and require treatment right away:


4. Is it be safe?

In case you do need to go to the clinic or hospital for treatment, rest assured that precaution is made to sterilize the environment so it is as safe as possible.


5. How private is teledentistry?

The Health Insurance Portability and Accountability Act (HIPAA) requires any teledentistry solution to include encryption and a secure cloud server.

It is okay to use Apple FaceTime, Facebook Messenger, Google Hangouts, Zoom, and Skype for teledentistry, given that patients are notified that these third-party applications potentially introduce privacy risks. 

Encryption for privacy, however, will still be ensured.


If you are ready to get started, head to your free virtual consultation now.


Great news to make you smile! Our offices are re-opening at all locations effective May 26, 2020.

Our team is ready to provide you with the highest quality of orthodontic care, and we have stringent measures in place for everyone's health and safety.

Feel free to contact us for more information or for any inquiries. Keep safe, keep healthy, keep smiling! See you all soon!

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